How we work
The terms, in plain English.
Here is all of it, before you talk to anyone.
- No lock-in
- Nothing monthly, no minimum term, no notice period. Tell us you are done and we stop booking that day.
- MSPs pay per attended meeting
- One fee for each meeting a decision maker attends, agreed in writing before you join. When a meeting becomes your client, a share of their contract for the first year. No retainer, no platform fee, no setup cost, and nothing that renews on its own. If nobody shows up in a month, you pay nothing for that month.
- A no-show is ours to fix
- If a business does not turn up, you are not billed and we rebook it at no charge. Getting them there is our job, not yours.
- We buy the traffic, so we own the ads
- The ad accounts, the pages and the pixel belong to Helpdesk Harry, because we pay for them.
- Qualification is published
- Inside the area you agreed, at or above the size and revenue you set, not happy with their current provider, not an IT company, and a decision maker at the meeting.
- A credit is granted, not argued
- Wrong or disconnected contact details, a duplicate, a ZIP outside your area, headcount below your minimum, a business you spoke to in the last ninety days, a competitor or a test. Flag it within three business days with the reason and it is credited.
- You are never bound to a price you have not agreed
- The per-meeting price changes only when you agree a new one in writing. We do not adjust it because a market got more expensive to advertise into. That is our problem to solve, not a surcharge to pass on.
- One business, one MSP
- We do not sell the same business to several MSPs. Each one is booked with exactly one. If they do not sign with you, we may book them with another MSP after 90 days.
- We never buy or fabricate reviews
- We may ask you for an honest review, and what you write is yours to write. If a result of yours gets published it is with your written permission.
- We own what we say in the ads
- We write the advertising, so we hold the evidence for any factual claim in it. If we get one wrong, that is ours to cover, including regulatory proceedings, and it does not land on you.
- What we reuse, and what we never touch
- We work with other MSPs, including in other cities, and keep using the ad structures, offers and targeting we develop, including in your market. We never use your name, your branding, your confidential information or any record of a business booked with you on behalf of anyone else.
- We are not an IT company
- We do not sell managed services, do not resell hardware, and have no technical offering of any kind. We have no reason to compete with you for work.
- If something is not working
- Tell us in writing. We look at it within five business days and come back with a proposed resolution.
This page is a summary written to be read. The agreement you sign is what governs, and where the two differ the agreement wins.
Want to talk it through?
Check whether we are booking in your city. It is free and it does not require a call.