IT support for law firms
An hour of downtime is ten lost billable units. Per attorney.
Tell us how the firm runs. We pick the local IT company that already supports firms your size and book the meeting.
You already bill in six-minute increments, so you can price this exactly.
Ten units an hour, every attorney, every hour the document system is unreachable. That is a number the managing partner can work out on a napkin, which is more than most IT proposals give you. The second cost is quieter. A confidentiality slip during live litigation is not a bill you send, it is a bar complaint you answer.
What we hear about most
- Documents nobody can open
- The document management system goes down mid-filing, or the search index quietly stops covering the last eight months and nobody notices until a deadline.
- Email as the leak
- A paralegal mailbox gets taken over and starts replying inside a live matter thread. Opposing counsel notices before you do.
- The one person who knows
- The office administrator has been the accidental IT department for six years and is now the single point of failure for the entire firm.
Ask whether they have actually seen your stack.
A firm running Clio and NetDocuments needs someone who has migrated both, not someone reading the documentation for the first time on your matter. We match on exactly this. Which practice management and document systems a provider supports today, and how many firms they run them for.
Who we can help here
- Any size, from a solo practice up, including paralegals and staff
- Litigation, transactional or general practice, single office or a few
- Currently on a break-fix arrangement, an unhappy provider, or nobody at all
We are opening one city at a time and will tell you plainly where we are. If nobody fits you yet, we say so and let you know when someone does.