IT support for manufacturers
When the line stops, everything downstream stops with it.
Tell us how the plant runs. We pick the local IT company that already supports shops your size and book the meeting.
You are the one industry that can price an outage to the minute.
Units per hour, times the hours nobody could run, plus the shipment that missed its window and the customer who now has a second supplier. A plant running two or three shifts also has no quiet period for maintenance, which is the part most IT companies have never had to plan around.
What we hear about most
- Machines on operating systems nobody supports
- A controller that runs a six-figure machine tool only talks to a version of Windows that stopped getting patches years ago, and the machine builder will not certify anything newer.
- ERP and the shop floor disagreeing
- Inventory in the system and inventory on the rack are two different numbers, and everybody has a workaround instead of a fix.
- The office network reaching the plant network
- One flat network, so a laptop that picked something up in the office can reach the equipment that makes the product.
Ask whether they have worked in a plant.
Office IT and plant IT are different jobs, and a provider who has only ever supported desks will treat an unpatchable machine controller as a problem to be argued with rather than segmented around. We match on how many manufacturers they support, what they do about equipment that cannot be patched, and when they schedule work on a two-shift operation.
Who we can help here
- Any size, from a small shop up, across office and floor
- Machine shops, fabrication, food, plastics, assembly, one plant or several
- Currently on a break-fix arrangement, an unhappy provider, or nobody at all
We are opening one city at a time and will tell you plainly where we are. If nobody fits you yet, we say so and let you know when someone does.